Serving the Greater Area of Mexico

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Claim

Making a claim on your title insurance policy is a straight forward and simple procedure. There is no deductible paid to Stewart Title Guaranty de México S.A. de C.V. Simply follow the procedure below.

  1. Provide written notice in accordance with the terms and provisions of the policy that you have suffered a loss as a result of a matter covered by the policy. Please make sure to reference the policy number, the name of the insured, and your contact information.

    The notice can be directed to:
    Stewart Title Guaranty de Mexico S.A. de C.V.
    Rio Duero no. 31
    Col. Cuauhtemoc
    06500 Mexico D.F.
    MEXICO
    Tel: 5207-5538
    mexicoclaims@stewart.com
  2. Subject to the terms, conditions, exceptions and exclusions of the policy, once you have notified the Company as required in the policy, the Company shall investigate the matter to determine whether the lien, encumbrance, or adverse claim is valid and covered under the policy and not otherwise barred by law.
  3. If the Company concludes that the lien, encumbrance, or adverse claim is not covered by the policy, or was otherwise addressed or cancelled in the closing of the transaction in connection with which the policy was issued or is otherwise not valid and enforceable, the Company shall advise the Insured of the reasons for its determination within thirty (30) business days of Company's receipt of the documentation and information which contains the necessary information of the claim to make a determination.

If the Company concludes that the lien, encumbrance, or adverse claim is valid and enforceable, the Company may take one of several actions as provided in the Conditions of the Policy and shall advise the Insured of the reasons for its determination within thirty (30) business days of Company's receipt of the documentation and information which contains the necessary information of the claim to make a determination.

Nothing contained in the afore-mentioned shall limit, prejudice any rights and/or defenses Stewart has or may have under the policy, irrespective of whether such rights and/or defenses have been specifically referred to herein, nor shall anything contained herein be deemed in anyway to make a representation or determination of coverage under the policy.