KC West – Agency Services Manager

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  • (972) 308-8096 main
    (972) 715-5626 fax
  • 15950 Dallas Parkway,
    Suite 100
    Dallas, TX 75248

From agencies to direct operations, KC has an array of knowledge and background in the title industry. His career began in 2003 handling policies at Land America, but KC rapidly progressed to the role of customer service representative. He managed numerous agents for the state of Texas that were licensed with Lawyers and Commonwealth Title. Three years later, he moved up to customer service manager and provided title services for various agents including title work, invoicing, T-00s and out-of-county coordination.

In 2008, KC earned a position at Old Republic National Title, where he helped build the operation for the Dallas-Fort Worth area. In this role, he serviced all local agents licensed by ORT while managing the customer service department for direct operations.

KC moved into the national commercial side of the business in 2012 at CCS Title Agency. He helped conduct business and real estate transactions in 37 states nationwide. During this time, he served as national vendor manager and was responsible for obtaining orders from various customers and placing the orders with the appropriate agent nationally. Furthermore, he assisted in the daily operations for multiple departments.

KC is married and has three children. When not working, he likes to be active in the community, take vacations and enjoy the outdoors especially through fishing and hunting.