HOUSTON (May 24, 2010) – Stewart Title has announced the appointment of Melissa Schewe as Chief Experience Officer (CXO). In this position, Melissa will be responsible for the definition, communication and enhancement of the customer experience for Stewart Title. The CXO will work closely with local title offices nationwide, the Stewart headquarter office, and internal and external customers to ensure Stewart customers receive a magnificent customer experience with every encounter.
"At Stewart, we believe that a magnificent customer experience is fundamental to our success." said Stewart Morris Jr., president of Stewart Title Company. "The appointment of Melissa as CXO will help us to define and improve our service levels for real estate professionals, lenders, title agencies and homebuyers and sellers. In her role as CXO, Melissa brings with her a wealth of knowledge of the industry, and will be integral in managing the Stewart Experience™ which is the hallmark of our success and foundation for reward and recognition in our company. "
Melissa has been with the Stewart family of companies for the past 15 years, and has served in many capacities from escrow officer and quality management to training, workflow analysis and project managment. Schewe is a graduate of Illinois State University.
She is located at 1980 Post Oak Blvd., Suite 200, Houston, TX 77056 and can be contacted at firstname.lastname@example.org.
Stewart Title Company is a wholly owned subsidiary of Stewart Information Services Corp. (NYSE-STC), a customer-driven, technology-enabled, strategically competitive, real estate information, title insurance and transaction management company. Stewart provides title insurance and related information services required for settlement by the real estate and mortgage industries throughout the United States and international markets. Stewart also provides post-closing lender services, automated county clerk land records, property ownership mapping, geographic information systems, property information reports, flood certificates, document preparation, background checks and expertise in tax-deferred exchanges. More information can be found at http://www.stewart.com, subscribe to the Stewart blog at http://blog.stewart.com or follow Stewart on Twitter @stewarttitleco.